COVID-19 Impact on Global Cloud ITSM Market Size, Status and Forecast 2020-2026

  • ID : 1292009
  • Date : 20 July 2020
  • Region : Global
  • Pages :129

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This report focuses on the global Cloud ITSM status, future forecast, growth opportunity, key market and key players. The study objectives are to present the Cloud ITSM development in North America, Europe, China, Japan, Southeast Asia, India and Central & South America. The key players covered in this study ServiceNow HPE IBM BMC Software CA Technologies Cherwell Software Ivanti Citrix Systems Hornbill Axios Systems Cherwell Software Ivanti Citrix Systems Hornbill Axios Systems Efecte ManageEngine EasyVista Atlassian Alemba Market segment by Type, the product can be split into Professional Service Hosting Service Market segment by Application, split into Medical Insurance Retail and Consumer Goods Media and Entertainment Government and Public Other Market segment by Regions/Countries, this report covers North America Europe China Japan Southeast Asia India Central & South America The study objectives of this report are: To analyze global Cloud ITSM status, future forecast, growth opportunity, key market and key players. To present the Cloud ITSM development in North America, Europe, China, Japan, Southeast Asia, India and Central & South America. To strategically profile the key players and comprehensively analyze their development plan and strategies. To define, describe and forecast the market by type, market and key regions. In this study, the years considered to estimate the market size of Cloud ITSM are as follows: History Year: 2015-2019 Base Year: 2019 Estimated Year: 2020 Forecast Year 2020 to 2026 For the data information by region, company, type and application, 2019 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.

1 Report Overview 1.1 Study Scope 1.2 Key Market Segments 1.3 Players Covered: Ranking by Cloud ITSM Revenue 1.4 Market Analysis by Type 1.4.1 Global Cloud ITSM Market Size Growth Rate by Type: 2020 VS 2026 1.4.2 Professional Service 1.4.3 Hosting Service 1.5 Market by Application 1.5.1 Global Cloud ITSM Market Share by Application: 2020 VS 2026 1.5.2 Medical Insurance 1.5.3 Retail and Consumer Goods 1.5.4 Media and Entertainment 1.5.5 Government and Public 1.5.6 Other 1.6 Coronavirus Disease 2019 (Covid-19): Cloud ITSM Industry Impact 1.6.1 How the Covid-19 is Affecting the Cloud ITSM Industry 1.6.1.1 Cloud ITSM Business Impact Assessment - Covid-19 1.6.1.2 Supply Chain Challenges 1.6.1.3 COVID-19's Impact On Crude Oil and Refined Products 1.6.2 Market Trends and Cloud ITSM Potential Opportunities in the COVID-19 Landscape 1.6.3 Measures / Proposal against Covid-19 1.6.3.1 Government Measures to Combat Covid-19 Impact 1.6.3.2 Proposal for Cloud ITSM Players to Combat Covid-19 Impact 1.7 Study Objectives 1.8 Years Considered 2 Global Growth Trends by Regions 2.1 Cloud ITSM Market Perspective (2015-2026) 2.2 Cloud ITSM Growth Trends by Regions 2.2.1 Cloud ITSM Market Size by Regions: 2015 VS 2020 VS 2026 2.2.2 Cloud ITSM Historic Market Share by Regions (2015-2020) 2.2.3 Cloud ITSM Forecasted Market Size by Regions (2021-2026) 2.3 Industry Trends and Growth Strategy 2.3.1 Market Top Trends 2.3.2 Market Drivers 2.3.3 Market Challenges 2.3.4 Porter's Five Forces Analysis 2.3.5 Cloud ITSM Market Growth Strategy 2.3.6 Primary Interviews with Key Cloud ITSM Players (Opinion Leaders) 3 Competition Landscape by Key Players 3.1 Global Top Cloud ITSM Players by Market Size 3.1.1 Global Top Cloud ITSM Players by Revenue (2015-2020) 3.1.2 Global Cloud ITSM Revenue Market Share by Players (2015-2020) 3.1.3 Global Cloud ITSM Market Share by Company Type (Tier 1, Tier 2 and Tier 3) 3.2 Global Cloud ITSM Market Concentration Ratio 3.2.1 Global Cloud ITSM Market Concentration Ratio (CR5 and HHI) 3.2.2 Global Top 10 and Top 5 Companies by Cloud ITSM Revenue in 2019 3.3 Cloud ITSM Key Players Head office and Area Served 3.4 Key Players Cloud ITSM Product Solution and Service 3.5 Date of Enter into Cloud ITSM Market 3.6 Mergers & Acquisitions, Expansion Plans 4 Breakdown Data by Type (2015-2026) 4.1 Global Cloud ITSM Historic Market Size by Type (2015-2020) 4.2 Global Cloud ITSM Forecasted Market Size by Type (2021-2026) 5 Cloud ITSM Breakdown Data by Application (2015-2026) 5.1 Global Cloud ITSM Market Size by Application (2015-2020) 5.2 Global Cloud ITSM Forecasted Market Size by Application (2021-2026) 6 North America 6.1 North America Cloud ITSM Market Size (2015-2020) 6.2 Cloud ITSM Key Players in North America (2019-2020) 6.3 North America Cloud ITSM Market Size by Type (2015-2020) 6.4 North America Cloud ITSM Market Size by Application (2015-2020) 7 Europe 7.1 Europe Cloud ITSM Market Size (2015-2020) 7.2 Cloud ITSM Key Players in Europe (2019-2020) 7.3 Europe Cloud ITSM Market Size by Type (2015-2020) 7.4 Europe Cloud ITSM Market Size by Application (2015-2020) 8 China 8.1 China Cloud ITSM Market Size (2015-2020) 8.2 Cloud ITSM Key Players in China (2019-2020) 8.3 China Cloud ITSM Market Size by Type (2015-2020) 8.4 China Cloud ITSM Market Size by Application (2015-2020) 9 Japan 9.1 Japan Cloud ITSM Market Size (2015-2020) 9.2 Cloud ITSM Key Players in Japan (2019-2020) 9.3 Japan Cloud ITSM Market Size by Type (2015-2020) 9.4 Japan Cloud ITSM Market Size by Application (2015-2020) 10 Southeast Asia 10.1 Southeast Asia Cloud ITSM Market Size (2015-2020) 10.2 Cloud ITSM Key Players in Southeast Asia (2019-2020) 10.3 Southeast Asia Cloud ITSM Market Size by Type (2015-2020) 10.4 Southeast Asia Cloud ITSM Market Size by Application (2015-2020) 11 India 11.1 India Cloud ITSM Market Size (2015-2020) 11.2 Cloud ITSM Key Players in India (2019-2020) 11.3 India Cloud ITSM Market Size by Type (2015-2020) 11.4 India Cloud ITSM Market Size by Application (2015-2020) 12 Central & South America 12.1 Central & South America Cloud ITSM Market Size (2015-2020) 12.2 Cloud ITSM Key Players in Central & South America (2019-2020) 12.3 Central & South America Cloud ITSM Market Size by Type (2015-2020) 12.4 Central & South America Cloud ITSM Market Size by Application (2015-2020) 13 Key Players Profiles 13.1 ServiceNow 13.1.1 ServiceNow Company Details 13.1.2 ServiceNow Business Overview and Its Total Revenue 13.1.3 ServiceNow Cloud ITSM Introduction 13.1.4 ServiceNow Revenue in Cloud ITSM Business (2015-2020)) 13.1.5 ServiceNow Recent Development 13.2 HPE 13.2.1 HPE Company Details 13.2.2 HPE Business Overview and Its Total Revenue 13.2.3 HPE Cloud ITSM Introduction 13.2.4 HPE Revenue in Cloud ITSM Business (2015-2020) 13.2.5 HPE Recent Development 13.3 IBM 13.3.1 IBM Company Details 13.3.2 IBM Business Overview and Its Total Revenue 13.3.3 IBM Cloud ITSM Introduction 13.3.4 IBM Revenue in Cloud ITSM Business (2015-2020) 13.3.5 IBM Recent Development 13.4 BMC Software 13.4.1 BMC Software Company Details 13.4.2 BMC Software Business Overview and Its Total Revenue 13.4.3 BMC Software Cloud ITSM Introduction 13.4.4 BMC Software Revenue in Cloud ITSM Business (2015-2020) 13.4.5 BMC Software Recent Development 13.5 CA Technologies 13.5.1 CA Technologies Company Details 13.5.2 CA Technologies Business Overview and Its Total Revenue 13.5.3 CA Technologies Cloud ITSM Introduction 13.5.4 CA Technologies Revenue in Cloud ITSM Business (2015-2020) 13.5.5 CA Technologies Recent Development 13.6 Cherwell Software 13.6.1 Cherwell Software Company Details 13.6.2 Cherwell Software Business Overview and Its Total Revenue 13.6.3 Cherwell Software Cloud ITSM Introduction 13.6.4 Cherwell Software Revenue in Cloud ITSM Business (2015-2020) 13.6.5 Cherwell Software Recent Development 13.7 Ivanti 13.7.1 Ivanti Company Details 13.7.2 Ivanti Business Overview and Its Total Revenue 13.7.3 Ivanti Cloud ITSM Introduction 13.7.4 Ivanti Revenue in Cloud ITSM Business (2015-2020) 13.7.5 Ivanti Recent Development 13.8 Citrix Systems 13.8.1 Citrix Systems Company Details 13.8.2 Citrix Systems Business Overview and Its Total Revenue 13.8.3 Citrix Systems Cloud ITSM Introduction 13.8.4 Citrix Systems Revenue in Cloud ITSM Business (2015-2020) 13.8.5 Citrix Systems Recent Development 13.9 Hornbill 13.9.1 Hornbill Company Details 13.9.2 Hornbill Business Overview and Its Total Revenue 13.9.3 Hornbill Cloud ITSM Introduction 13.9.4 Hornbill Revenue in Cloud ITSM Business (2015-2020) 13.9.5 Hornbill Recent Development 13.10 Axios Systems 13.10.1 Axios Systems Company Details 13.10.2 Axios Systems Business Overview and Its Total Revenue 13.10.3 Axios Systems Cloud ITSM Introduction 13.10.4 Axios Systems Revenue in Cloud ITSM Business (2015-2020) 13.10.5 Axios Systems Recent Development 13.11 Cherwell Software 10.11.1 Cherwell Software Company Details 10.11.2 Cherwell Software Business Overview and Its Total Revenue 10.11.3 Cherwell Software Cloud ITSM Introduction 10.11.4 Cherwell Software Revenue in Cloud ITSM Business (2015-2020) 10.11.5 Cherwell Software Recent Development 13.12 Ivanti 10.12.1 Ivanti Company Details 10.12.2 Ivanti Business Overview and Its Total Revenue 10.12.3 Ivanti Cloud ITSM Introduction 10.12.4 Ivanti Revenue in Cloud ITSM Business (2015-2020) 10.12.5 Ivanti Recent Development 13.13 Citrix Systems 10.13.1 Citrix Systems Company Details 10.13.2 Citrix Systems Business Overview and Its Total Revenue 10.13.3 Citrix Systems Cloud ITSM Introduction 10.13.4 Citrix Systems Revenue in Cloud ITSM Business (2015-2020) 10.13.5 Citrix Systems Recent Development 13.14 Hornbill 10.14.1 Hornbill Company Details 10.14.2 Hornbill Business Overview and Its Total Revenue 10.14.3 Hornbill Cloud ITSM Introduction 10.14.4 Hornbill Revenue in Cloud ITSM Business (2015-2020) 10.14.5 Hornbill Recent Development 13.15 Axios Systems 10.15.1 Axios Systems Company Details 10.15.2 Axios Systems Business Overview and Its Total Revenue 10.15.3 Axios Systems Cloud ITSM Introduction 10.15.4 Axios Systems Revenue in Cloud ITSM Business (2015-2020) 10.15.5 Axios Systems Recent Development 13.16 Efecte 10.16.1 Efecte Company Details 10.16.2 Efecte Business Overview and Its Total Revenue 10.16.3 Efecte Cloud ITSM Introduction 10.16.4 Efecte Revenue in Cloud ITSM Business (2015-2020) 10.16.5 Efecte Recent Development 13.17 ManageEngine 10.17.1 ManageEngine Company Details 10.17.2 ManageEngine Business Overview and Its Total Revenue 10.17.3 ManageEngine Cloud ITSM Introduction 10.17.4 ManageEngine Revenue in Cloud ITSM Business (2015-2020) 10.17.5 ManageEngine Recent Development 13.18 EasyVista 10.18.1 EasyVista Company Details 10.18.2 EasyVista Business Overview and Its Total Revenue 10.18.3 EasyVista Cloud ITSM Introduction 10.18.4 EasyVista Revenue in Cloud ITSM Business (2015-2020) 10.18.5 EasyVista Recent Development 13.19 Atlassian 10.19.1 Atlassian Company Details 10.19.2 Atlassian Business Overview and Its Total Revenue 10.19.3 Atlassian Cloud ITSM Introduction 10.19.4 Atlassian Revenue in Cloud ITSM Business (2015-2020) 10.19.5 Atlassian Recent Development 13.20 Alemba 10.20.1 Alemba Company Details 10.20.2 Alemba Business Overview and Its Total Revenue 10.20.3 Alemba Cloud ITSM Introduction 10.20.4 Alemba Revenue in Cloud ITSM Business (2015-2020) 10.20.5 Alemba Recent Development 14 Analyst's Viewpoints/Conclusions 15 Appendix 15.1 Research Methodology 15.1.1 Methodology/Research Approach 15.1.2 Data Source 15.2 Disclaimer 15.3 Author Details

List of Tables Table 1. Cloud ITSM Key Market Segments Table 2. Key Players Covered: Ranking by Cloud ITSM Revenue Table 3. Ranking of Global Top Cloud ITSM Manufacturers by Revenue (US$ Million) in 2019 Table 4. Global Cloud ITSM Market Size Growth Rate by Type (US$ Million): 2020 VS 2026 Table 5. Key Players of Professional Service Table 6. Key Players of Hosting Service Table 7. COVID-19 Impact Global Market: (Four Cloud ITSM Market Size Forecast Scenarios) Table 8. Opportunities and Trends for Cloud ITSM Players in the COVID-19 Landscape Table 9. Present Opportunities in China & Elsewhere Due to the Coronavirus Crisis Table 10. Key Regions/Countries Measures against Covid-19 Impact Table 11. Proposal for Cloud ITSM Players to Combat Covid-19 Impact Table 12. Global Cloud ITSM Market Size Growth by Application (US$ Million): 2020 VS 2026 Table 13. Global Cloud ITSM Market Size by Regions (US$ Million): 2020 VS 2026 Table 14. Global Cloud ITSM Market Size by Regions (2015-2020) (US$ Million) Table 15. Global Cloud ITSM Market Share by Regions (2015-2020) Table 16. Global Cloud ITSM Forecasted Market Size by Regions (2021-2026) (US$ Million) Table 17. Global Cloud ITSM Market Share by Regions (2021-2026) Table 18. Market Top Trends Table 19. Key Drivers: Impact Analysis Table 20. Key Challenges Table 21. Cloud ITSM Market Growth Strategy Table 22. Main Points Interviewed from Key Cloud ITSM Players Table 23. Global Cloud ITSM Revenue by Players (2015-2020) (Million US$) Table 24. Global Cloud ITSM Market Share by Players (2015-2020) Table 25. Global Top Cloud ITSM Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Cloud ITSM as of 2019) Table 26. Global Cloud ITSM by Players Market Concentration Ratio (CR5 and HHI) Table 27. Key Players Headquarters and Area Served Table 28. Key Players Cloud ITSM Product Solution and Service Table 29. Date of Enter into Cloud ITSM Market Table 30. Mergers & Acquisitions, Expansion Plans Table 31. Global Cloud ITSM Market Size by Type (2015-2020) (Million US$) Table 32. Global Cloud ITSM Market Size Share by Type (2015-2020) Table 33. Global Cloud ITSM Revenue Market Share by Type (2021-2026) Table 34. Global Cloud ITSM Market Size Share by Application (2015-2020) Table 35. Global Cloud ITSM Market Size by Application (2015-2020) (Million US$) Table 36. Global Cloud ITSM Market Size Share by Application (2021-2026) Table 37. North America Key Players Cloud ITSM Revenue (2019-2020) (Million US$) Table 38. North America Key Players Cloud ITSM Market Share (2019-2020) Table 39. North America Cloud ITSM Market Size by Type (2015-2020) (Million US$) Table 40. North America Cloud ITSM Market Share by Type (2015-2020) Table 41. North America Cloud ITSM Market Size by Application (2015-2020) (Million US$) Table 42. North America Cloud ITSM Market Share by Application (2015-2020) Table 43. Europe Key Players Cloud ITSM Revenue (2019-2020) (Million US$) Table 44. Europe Key Players Cloud ITSM Market Share (2019-2020) Table 45. Europe Cloud ITSM Market Size by Type (2015-2020) (Million US$) Table 46. Europe Cloud ITSM Market Share by Type (2015-2020) Table 47. Europe Cloud ITSM Market Size by Application (2015-2020) (Million US$) Table 48. Europe Cloud ITSM Market Share by Application (2015-2020) Table 49. China Key Players Cloud ITSM Revenue (2019-2020) (Million US$) Table 50. China Key Players Cloud ITSM Market Share (2019-2020) Table 51. China Cloud ITSM Market Size by Type (2015-2020) (Million US$) Table 52. China Cloud ITSM Market Share by Type (2015-2020) Table 53. China Cloud ITSM Market Size by Application (2015-2020) (Million US$) Table 54. China Cloud ITSM Market Share by Application (2015-2020) Table 55. Japan Key Players Cloud ITSM Revenue (2019-2020) (Million US$) Table 56. Japan Key Players Cloud ITSM Market Share (2019-2020) Table 57. Japan Cloud ITSM Market Size by Type (2015-2020) (Million US$) Table 58. Japan Cloud ITSM Market Share by Type (2015-2020) Table 59. Japan Cloud ITSM Market Size by Application (2015-2020) (Million US$) Table 60. Japan Cloud ITSM Market Share by Application (2015-2020) Table 61. Southeast Asia Key Players Cloud ITSM Revenue (2019-2020) (Million US$) Table 62. Southeast Asia Key Players Cloud ITSM Market Share (2019-2020) Table 63. Southeast Asia Cloud ITSM Market Size by Type (2015-2020) (Million US$) Table 64. Southeast Asia Cloud ITSM Market Share by Type (2015-2020) Table 65. Southeast Asia Cloud ITSM Market Size by Application (2015-2020) (Million US$) Table 66. Southeast Asia Cloud ITSM Market Share by Application (2015-2020) Table 67. India Key Players Cloud ITSM Revenue (2019-2020) (Million US$) Table 68. India Key Players Cloud ITSM Market Share (2019-2020) Table 69. India Cloud ITSM Market Size by Type (2015-2020) (Million US$) Table 70. India Cloud ITSM Market Share by Type (2015-2020) Table 71. India Cloud ITSM Market Size by Application (2015-2020) (Million US$) Table 72. India Cloud ITSM Market Share by Application (2015-2020) Table 73. Central & South America Key Players Cloud ITSM Revenue (2019-2020) (Million US$) Table 74. Central & South America Key Players Cloud ITSM Market Share (2019-2020) Table 75. Central & South America Cloud ITSM Market Size by Type (2015-2020) (Million US$) Table 76. Central & South America Cloud ITSM Market Share by Type (2015-2020) Table 77. Central & South America Cloud ITSM Market Size by Application (2015-2020) (Million US$) Table 78. Central & South America Cloud ITSM Market Share by Application (2015-2020) Table 79. ServiceNow Company Details Table 80. ServiceNow Business Overview Table 81. ServiceNow Product Table 82. ServiceNow Revenue in Cloud ITSM Business (2015-2020) (Million US$) Table 83. ServiceNow Recent Development Table 84. HPE Company Details Table 85. HPE Business Overview Table 86. HPE Product Table 87. HPE Revenue in Cloud ITSM Business (2015-2020) (Million US$) Table 88. HPE Recent Development Table 89. IBM Company Details Table 90. IBM Business Overview Table 91. IBM Product Table 92. IBM Revenue in Cloud ITSM Business (2015-2020) (Million US$) Table 93. IBM Recent Development Table 94. BMC Software Company Details Table 95. BMC Software Business Overview Table 96. BMC Software Product Table 97. BMC Software Revenue in Cloud ITSM Business (2015-2020) (Million US$) Table 98. BMC Software Recent Development Table 99. CA Technologies Company Details Table 100. CA Technologies Business Overview Table 101. CA Technologies Product Table 102. CA Technologies Revenue in Cloud ITSM Business (2015-2020) (Million US$) Table 103. CA Technologies Recent Development Table 104. Cherwell Software Company Details Table 105. Cherwell Software Business Overview Table 106. Cherwell Software Product Table 107. Cherwell Software Revenue in Cloud ITSM Business (2015-2020) (Million US$) Table 108. Cherwell Software Recent Development Table 109. Ivanti Company Details Table 110. Ivanti Business Overview Table 111. Ivanti Product Table 112. Ivanti Revenue in Cloud ITSM Business (2015-2020) (Million US$) Table 113. Ivanti Recent Development Table 114. Citrix Systems Business Overview Table 115. Citrix Systems Product Table 116. Citrix Systems Company Details Table 117. Citrix Systems Revenue in Cloud ITSM Business (2015-2020) (Million US$) Table 118. Citrix Systems Recent Development Table 119. Hornbill Company Details Table 120. Hornbill Business Overview Table 121. Hornbill Product Table 122. Hornbill Revenue in Cloud ITSM Business (2015-2020) (Million US$) Table 123. Hornbill Recent Development Table 124. Axios Systems Company Details Table 125. Axios Systems Business Overview Table 126. Axios Systems Product Table 127. Axios Systems Revenue in Cloud ITSM Business (2015-2020) (Million US$) Table 128. Axios Systems Recent Development Table 129. Cherwell Software Company Details Table 130. Cherwell Software Business Overview Table 131. Cherwell Software Product Table 132. Cherwell Software Revenue in Cloud ITSM Business (2015-2020) (Million US$) Table 133. Cherwell Software Recent Development Table 134. Ivanti Company Details Table 135. Ivanti Business Overview Table 136. Ivanti Product Table 137. Ivanti Revenue in Cloud ITSM Business (2015-2020) (Million US$) Table 138. Ivanti Recent Development Table 139. Citrix Systems Company Details Table 140. Citrix Systems Business Overview Table 141. Citrix Systems Product Table 142. Citrix Systems Revenue in Cloud ITSM Business (2015-2020) (Million US$) Table 143. Citrix Systems Recent Development Table 144. Hornbill Company Details Table 145. Hornbill Business Overview Table 146. Hornbill Product Table 147. Hornbill Revenue in Cloud ITSM Business (2015-2020) (Million US$) Table 148. Hornbill Recent Development Table 149. Axios Systems Company Details Table 150. Axios Systems Business Overview Table 151. Axios Systems Product Table 152. Axios Systems Revenue in Cloud ITSM Business (2015-2020) (Million US$) Table 153. Axios Systems Recent Development Table 154. Efecte Company Details Table 155. Efecte Business Overview Table 156. Efecte Product Table 157. Efecte Revenue in Cloud ITSM Business (2015-2020) (Million US$) Table 158. Efecte Recent Development Table 159. ManageEngine Company Details Table 160. ManageEngine Business Overview Table 161. ManageEngine Product Table 162. ManageEngine Revenue in Cloud ITSM Business (2015-2020) (Million US$) Table 163. ManageEngine Recent Development Table 164. EasyVista Company Details Table 165. EasyVista Business Overview Table 166. EasyVista Product Table 167. EasyVista Revenue in Cloud ITSM Business (2015-2020) (Million US$) Table 168. EasyVista Recent Development Table 169. Atlassian Company Details Table 170. Atlassian Business Overview Table 171. Atlassian Product Table 172. Atlassian Revenue in Cloud ITSM Business (2015-2020) (Million US$) Table 173. Atlassian Recent Development Table 174. Alemba Company Details Table 175. Alemba Business Overview Table 176. Alemba Product Table 177. Alemba Revenue in Cloud ITSM Business (2015-2020) (Million US$) Table 178. Alemba Recent Development Table 179. Research Programs/Design for This Report Table 180. Key Data Information from Secondary Sources Table 181. Key Data Information from Primary Sources List of Figures Figure 1. Global Cloud ITSM Market Share by Type: 2020 VS 2026 Figure 2. Professional Service Features Figure 3. Hosting Service Features Figure 4. Global Cloud ITSM Market Share by Application: 2020 VS 2026 Figure 5. Medical Insurance Case Studies Figure 6. Retail and Consumer Goods Case Studies Figure 7. Media and Entertainment Case Studies Figure 8. Government and Public Case Studies Figure 9. Other Case Studies Figure 10. Cloud ITSM Report Years Considered Figure 11. Global Cloud ITSM Market Size YoY Growth 2015-2026 (US$ Million) Figure 12. Global Cloud ITSM Market Share by Regions: 2020 VS 2026 Figure 13. Global Cloud ITSM Market Share by Regions (2021-2026) Figure 14. Porter's Five Forces Analysis Figure 15. Global Cloud ITSM Market Share by Players in 2019 Figure 16. Global Top Cloud ITSM Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Cloud ITSM as of 2019 Figure 17. The Top 10 and 5 Players Market Share by Cloud ITSM Revenue in 2019 Figure 18. North America Cloud ITSM Market Size YoY Growth (2015-2020) (Million US$) Figure 19. Europe Cloud ITSM Market Size YoY Growth (2015-2020) (Million US$) Figure 20. China Cloud ITSM Market Size YoY Growth (2015-2020) (Million US$) Figure 21. Japan Cloud ITSM Market Size YoY Growth (2015-2020) (Million US$) Figure 22. Southeast Asia Cloud ITSM Market Size YoY Growth (2015-2020) (Million US$) Figure 23. India Cloud ITSM Market Size YoY Growth (2015-2020) (Million US$) Figure 24. Central & South America Cloud ITSM Market Size YoY Growth (2015-2020) (Million US$) Figure 25. ServiceNow Total Revenue (US$ Million): 2019 Compared with 2018 Figure 26. ServiceNow Revenue Growth Rate in Cloud ITSM Business (2015-2020) Figure 27. HPE Total Revenue (US$ Million): 2019 Compared with 2018 Figure 28. HPE Revenue Growth Rate in Cloud ITSM Business (2015-2020) Figure 29. IBM Total Revenue (US$ Million): 2019 Compared with 2018 Figure 30. IBM Revenue Growth Rate in Cloud ITSM Business (2015-2020) Figure 31. BMC Software Total Revenue (US$ Million): 2019 Compared with 2018 Figure 32. BMC Software Revenue Growth Rate in Cloud ITSM Business (2015-2020) Figure 33. CA Technologies Total Revenue (US$ Million): 2019 Compared with 2018 Figure 34. CA Technologies Revenue Growth Rate in Cloud ITSM Business (2015-2020) Figure 35. Cherwell Software Total Revenue (US$ Million): 2019 Compared with 2018 Figure 36. Cherwell Software Revenue Growth Rate in Cloud ITSM Business (2015-2020) Figure 37. Ivanti Total Revenue (US$ Million): 2019 Compared with 2018 Figure 38. Ivanti Revenue Growth Rate in Cloud ITSM Business (2015-2020) Figure 39. Citrix Systems Total Revenue (US$ Million): 2019 Compared with 2018 Figure 40. Citrix Systems Revenue Growth Rate in Cloud ITSM Business (2015-2020) Figure 41. Hornbill Total Revenue (US$ Million): 2019 Compared with 2018 Figure 42. Hornbill Revenue Growth Rate in Cloud ITSM Business (2015-2020) Figure 43. Axios Systems Total Revenue (US$ Million): 2019 Compared with 2018 Figure 44. Axios Systems Revenue Growth Rate in Cloud ITSM Business (2015-2020) Figure 45. Cherwell Software Total Revenue (US$ Million): 2019 Compared with 2018 Figure 46. Cherwell Software Revenue Growth Rate in Cloud ITSM Business (2015-2020) Figure 47. Ivanti Total Revenue (US$ Million): 2019 Compared with 2018 Figure 48. Ivanti Revenue Growth Rate in Cloud ITSM Business (2015-2020) Figure 49. Citrix Systems Total Revenue (US$ Million): 2019 Compared with 2018 Figure 50. Citrix Systems Revenue Growth Rate in Cloud ITSM Business (2015-2020) Figure 51. Hornbill Total Revenue (US$ Million): 2019 Compared with 2018 Figure 52. Hornbill Revenue Growth Rate in Cloud ITSM Business (2015-2020) Figure 53. Axios Systems Total Revenue (US$ Million): 2019 Compared with 2018 Figure 54. Axios Systems Revenue Growth Rate in Cloud ITSM Business (2015-2020) Figure 55. Efecte Total Revenue (US$ Million): 2019 Compared with 2018 Figure 56. Efecte Revenue Growth Rate in Cloud ITSM Business (2015-2020) Figure 57. ManageEngine Total Revenue (US$ Million): 2019 Compared with 2018 Figure 58. ManageEngine Revenue Growth Rate in Cloud ITSM Business (2015-2020) Figure 59. EasyVista Total Revenue (US$ Million): 2019 Compared with 2018 Figure 60. EasyVista Revenue Growth Rate in Cloud ITSM Business (2015-2020) Figure 61. Atlassian Total Revenue (US$ Million): 2019 Compared with 2018 Figure 62. Atlassian Revenue Growth Rate in Cloud ITSM Business (2015-2020) Figure 63. Alemba Total Revenue (US$ Million): 2019 Compared with 2018 Figure 64. Alemba Revenue Growth Rate in Cloud ITSM Business (2015-2020) Figure 65. Bottom-up and Top-down Approaches for This Report Figure 66. Data Triangulation Figure 67. Key Executives Interviewed

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